Lukas Health Care Services ("Company", "we", "us", "our") is one of the first fully integrated vocational schools training professional and non-professional caregivers in Nigeria and a proud member of the Wellcare Group. We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or use our services. By using our services, you consent to the practices described in this policy.

We collect the following types of information:

Personal Identification Information: Full name, email address, phone number (07846968658), billing address, and payment details when you register for courses or purchase certifications.

Account Information: Username, password, course enrollment history, certificate records, and learning progress.

Technical Information: IP address, browser type, device information, and usage data when you access our online training platform.

Communication Data: Records of your inquiries, support requests, and feedback sent to lukeautos@yahoo.com.

We use your information to:

• Process your course enrollments and payments
• Provide access to our caregiver training programs and certifications
• Issue CPD-approved certificates upon course completion
• Respond to your inquiries and support requests
• Improve our courses, website, and user experience
• Send important updates about your courses or policy changes
• Comply with legal obligations and prevent fraud

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

• Service Providers: Payment processors and hosting platforms that assist our operations (they are bound by confidentiality agreements)
• Legal Requirements: If required by law, court order, or government regulation in Nigeria
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the safety, rights, or property of Lukas Health Care Services, our users, or the public

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account password. Our team consists of specialists including medical practitioners, registered nurses, and administrators who are trained in data protection best practices.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookies through your browser settings. Disabling cookies may affect certain features of our website, including course access and free trial functionality. Third-party services integrated into our platform may also use cookies subject to their own privacy policies.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications

To exercise these rights, contact us at lukeautos@yahoo.com. We will respond within 30 days.

We retain your personal information for as long as your account is active or as needed to provide you with courses and certifications. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Course completion records and certificates may be retained indefinitely for verification purposes. If you request deletion, we will remove your data except where retention is required by law.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 18 has registered for our courses, we will delete their information promptly.

Our website and course materials may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit. This Privacy Policy applies only to information collected by Lukas Health Care Services.

Lukas Health Care Services operates from Nigeria. If you access our services from outside Nigeria, your information may be transferred to, stored, and processed in Nigeria. By using our services, you consent to this transfer. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy, regardless of transfer location.

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the policy was last revised. We will notify you of material changes by posting a prominent notice on our website or sending an email to the address associated with your account. Your continued use of our services after any changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

📞 Phone: 07846968658
✉️ Email: lukeautos@yahoo.com

Lukas Health Care Services
Proud member of the Wellcare Group - the first professionally run homecare company in Nigeria.
One of the first fully integrated vocational schools training professional and non-professional caregivers in Nigeria.